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RTF Care
RTF Business
About usRTF CareRTF Business
HR ExperienceEmployee Experience
HR PROFESSIONALSThe dashboard allows HR to manage health benefits seamlessly: adding/removing employees, tracking total insured lives, monitoring premium payments, live status of claims, downloading invoices for endorsements, usage & claims analysis, and 24x7 support.
Via the HR Dashboard. You can add new employees or remove existing ones through a few clicks. Once the updates are submitted, the policy changes will be reflected in the next premium cycle or as per the policy terms.
Yes — the HR dashboard provides instant premium information for endorsements and allows you to download corresponding invoices for every transaction.
Yes — You can view live updates of claim status, utilization metrics, and detailed claim analytics & usage reports via the dashboard, so you remain informed and proactive.
RTF provides 24×7 support (human-assisted via email or as per support hours) to assist HR with policy queries, claims issues, dashboard use, and other related concerns.
Real-time updates are available for insured lives. Premium/endorsement information also updates instantly when changes are made.
Yes, you can download invoices and other policy-related documents, including for endorsements, directly from the HR portal.
The platform provides report tools for detailed usage analyses, claims trends, utilization, and insights that help in decision-making.
Yes — we offer a guided demo of the HR Dashboard so your team can see the features in action and ask questions. Just reach out via our contact form or support line.
Contact us via email or phone (as listed on the HR page), and our team will onboard you. We’ll help set up your account, configure details like employee list, benefits plan, premium schedule, and provide training or help materials.
HR PROFESSIONALSFREQUENTLY ASKED QUESTIONS
The dashboard allows HR to manage health benefits seamlessly: adding/removing employees, tracking total insured lives, monitoring premium payments, live status of claims, downloading invoices for endorsements, usage & claims analysis, and 24x7 support.
Via the HR Dashboard. You can add new employees or remove existing ones through a few clicks. Once the updates are submitted, the policy changes will be reflected in the next premium cycle or as per the policy terms.
Yes — the HR dashboard provides instant premium information for endorsements and allows you to download corresponding invoices for every transaction.
Yes — You can view live updates of claim status, utilization metrics, and detailed claim analytics & usage reports via the dashboard, so you remain informed and proactive.
RTF provides 24×7 support (human-assisted via email or as per support hours) to assist HR with policy queries, claims issues, dashboard use, and other related concerns.
Real-time updates are available for insured lives. Premium/endorsement information also updates instantly when changes are made.
Yes, you can download invoices and other policy-related documents, including for endorsements, directly from the HR portal.
The platform provides report tools for detailed usage analyses, claims trends, utilization, and insights that help in decision-making.
Yes — we offer a guided demo of the HR Dashboard so your team can see the features in action and ask questions. Just reach out via our contact form or support line.
Contact us via email or phone (as listed on the HR page), and our team will onboard you. We’ll help set up your account, configure details like employee list, benefits plan, premium schedule, and provide training or help materials.
FOR EMPLOYEESYou can view your health insurance details, download e-cards, track claims, check policy coverage, search for network hospitals, and access support anytime.
Log in to the app → Go to My Policy → Select Download e-Card. You can save it on your phone and share it with hospitals directly.
Yes. Under Claims, you can see live updates of your claim — from submission to settlement.
Open Policy Documents in the app to see coverage limits, included benefits, and exclusions.
Yes. Use the Raise a Claim option under Claims Section, upload documents, and track status in real time.
Use the Claim Buddy details under Claim section in the app for assistance via email, or phone.
Yes. Dependents can be added under your profile, and you can view their e-cards and claim status too.
Use the Forgot MPIN option on the login screen to reset credentials via OTP.
Yes. You can check past claims, settlement amounts, and utilization under Claim History.
Yes. The RTF Employee App is available for download on both the Google Play Store and Apple App Store.
FOR EMPLOYEESYou can view your health insurance details, download e-cards, track claims, check policy coverage, search for network hospitals, and access support anytime.
Log in to the app → Go to My Policy → Select Download e-Card. You can save it on your phone and share it with hospitals directly.
Yes. Under Claims, you can see live updates of your claim — from submission to settlement.
Open Policy Documents in the app to see coverage limits, included benefits, and exclusions.
Yes. Use the Raise a Claim option under Claims Section, upload documents, and track status in real time.
Use the Claim Buddy details under Claim section in the app for assistance via email, or phone.
Yes. Dependents can be added under your profile, and you can view their e-cards and claim status too.
Use the Forgot MPIN option on the login screen to reset credentials via OTP.
Yes. You can check past claims, settlement amounts, and utilization under Claim History.
Yes. The RTF Employee App is available for download on both the Google Play Store and Apple App Store.
BUSINESS PROFESSIONALSBusiness insurance is essential because it safeguards your business from unforeseen financial risks. It can help cover the costs of property damage, liability claims, legal fees, and other expenses that could otherwise affect your business.
The cost of business insurance depends on many factors, including the size of the business, the industry, the location and the coverage limits. Check out our recommendation engine to receive policies tailored to your business with estimated costs.
The coverage provided by business insurance depends on the type of policy you purchase. Common coverage areas include property damage, liability claims, shareholder lawsuits and data breaches.
Every business faces unique risks and liabilities, regardless of industry. It would be prudent to reach out to your insurance provider for a clear picture of the risks typically faced by businesses like yourself and how to mitigate such risks. Book a meeting with a RTF insurance expert.
Provides one-touch access to trusted insurers and cost-effective plans. Connect with insurance experts for regular check-ins and advisory support. Brings the expertise and leverage with insurance companies for high-value claims.
BUSINESS PROFESSIONALS
Business insurance is essential because it safeguards your business from unforeseen financial risks. It can help cover the costs of property damage, liability claims, legal fees, and other expenses that could otherwise affect your business.
The cost of business insurance depends on many factors, including the size of the business, the industry, the location and the coverage limits. Check out our recommendation engine to receive policies tailored to your business with estimated costs.
The coverage provided by business insurance depends on the type of policy you purchase. Common coverage areas include property damage, liability claims, shareholder lawsuits and data breaches.
Every business faces unique risks and liabilities, regardless of industry. It would be prudent to reach out to your insurance provider for a clear picture of the risks typically faced by businesses like yourself and how to mitigate such risks. Book a meeting with a RTF insurance expert.
Provides one-touch access to trusted insurers and cost-effective plans. Connect with insurance experts for regular check-ins and advisory support. Brings the expertise and leverage with insurance companies for high-value claims.